///
import {
type Cell,
cell,
Default,
derive,
handler,
lift,
recipe,
str,
} from "commontools";
type StepStatus = "pending" | "in_progress" | "blocked" | "complete";
interface IncidentStepSeed {
id?: string;
title?: string;
owner?: string;
status?: StepStatus;
expectedMinutes?: number;
elapsedMinutes?: number;
}
interface IncidentStep {
id: string;
title: string;
owner: string;
status: StepStatus;
expectedMinutes: number;
elapsedMinutes: number;
}
interface IncidentResponsePlaybookArgs {
steps: Default;
}
interface IncidentStatusSummary {
pending: number;
inProgress: number;
blocked: number;
done: number;
}
interface StepBlueprint {
id: string;
title: string;
owner: string;
expectedMinutes: number;
}
const DEFAULT_BLUEPRINTS: readonly StepBlueprint[] = [
{
id: "triage",
title: "Triage incident",
owner: "incident-commander",
expectedMinutes: 15,
},
{
id: "contain",
title: "Contain impact",
owner: "operations",
expectedMinutes: 30,
},
{
id: "recover",
title: "Recover services",
owner: "platform",
expectedMinutes: 45,
},
];
const STALL_MULTIPLIER = 1.5;
const MIN_BLOCKED_MINUTES = 10;
const MAX_EXPECTED_MINUTES = 240;
const MAX_ELAPSED_MINUTES = 1440;
const sanitizeIdentifier = (value: unknown, fallback: string): string => {
if (typeof value !== "string") {
return fallback;
}
const trimmed = value.trim();
return trimmed.length > 0 ? trimmed : fallback;
};
const sanitizeTitle = (
value: unknown,
fallback: string,
index: number,
): string => {
if (typeof value === "string") {
const trimmed = value.trim();
if (trimmed.length > 0) {
return trimmed;
}
}
if (fallback.length > 0) {
return fallback;
}
return `Incident step ${index + 1}`;
};
const sanitizeOwner = (value: unknown, fallback: string): string => {
if (typeof value === "string") {
const trimmed = value.trim();
if (trimmed.length > 0) {
return trimmed;
}
}
return fallback;
};
const sanitizeStatus = (value: unknown): StepStatus => {
if (value === "in_progress" || value === "blocked" || value === "complete") {
return value;
}
return "pending";
};
const clampNumber = (value: number, min: number, max: number): number => {
return Math.min(Math.max(value, min), max);
};
const sanitizeExpectedMinutes = (
value: unknown,
fallback: number,
): number => {
if (typeof value !== "number" || !Number.isFinite(value)) {
return fallback;
}
const rounded = Math.round(value);
return clampNumber(rounded, 5, MAX_EXPECTED_MINUTES);
};
const sanitizeElapsedMinutes = (value: unknown, fallback: number): number => {
if (typeof value !== "number" || !Number.isFinite(value)) {
return fallback;
}
const rounded = Math.round(value);
return clampNumber(rounded, 0, MAX_ELAPSED_MINUTES);
};
const sanitizeMinutesDelta = (value: unknown): number => {
if (typeof value !== "number" || !Number.isFinite(value)) {
return 0;
}
const rounded = Math.round(value);
return rounded > 0 ? rounded : 0;
};
const ensureUniqueId = (candidate: string, used: Set): string => {
if (!used.has(candidate)) {
used.add(candidate);
return candidate;
}
let index = 2;
let id = `${candidate}-${index}`;
while (used.has(id)) {
index += 1;
id = `${candidate}-${index}`;
}
used.add(id);
return id;
};
const sanitizeStep = (
seed: IncidentStepSeed | undefined,
index: number,
blueprint: StepBlueprint,
used: Set,
): IncidentStep => {
const baseId = sanitizeIdentifier(seed?.id, blueprint.id);
const id = ensureUniqueId(baseId, used);
const title = sanitizeTitle(seed?.title, blueprint.title, index);
const owner = sanitizeOwner(seed?.owner, blueprint.owner);
const expected = sanitizeExpectedMinutes(
seed?.expectedMinutes,
blueprint.expectedMinutes,
);
const status = sanitizeStatus(seed?.status);
const baseElapsed = status === "pending" ? 0 : blueprint.expectedMinutes;
const elapsed = sanitizeElapsedMinutes(seed?.elapsedMinutes, baseElapsed);
return {
id,
title,
owner,
status,
expectedMinutes: expected,
elapsedMinutes: status === "pending" ? 0 : elapsed,
};
};
const sanitizeState = (
entries: readonly IncidentStepSeed[] | undefined,
): IncidentStep[] => {
const seeds = Array.isArray(entries) ? entries : [];
const count = Math.max(seeds.length, DEFAULT_BLUEPRINTS.length);
const used = new Set();
const steps: IncidentStep[] = [];
for (let index = 0; index < count; index += 1) {
const blueprint = DEFAULT_BLUEPRINTS[index] ?? {
id: `step-${index + 1}`,
title: "Follow-up",
owner: "unassigned",
expectedMinutes: 20,
};
const step = sanitizeStep(seeds[index], index, blueprint, used);
steps.push(step);
}
return steps;
};
const computeSummary = (
steps: readonly IncidentStep[],
): IncidentStatusSummary => {
const summary: IncidentStatusSummary = {
pending: 0,
inProgress: 0,
blocked: 0,
done: 0,
};
for (const step of steps) {
switch (step.status) {
case "in_progress":
summary.inProgress += 1;
break;
case "blocked":
summary.blocked += 1;
break;
case "complete":
summary.done += 1;
break;
default:
summary.pending += 1;
break;
}
}
return summary;
};
const findStalledSteps = (steps: readonly IncidentStep[]): string[] => {
const stalled: string[] = [];
for (const step of steps) {
if (step.status === "blocked") {
if (step.elapsedMinutes >= MIN_BLOCKED_MINUTES) {
stalled.push(step.id);
}
continue;
}
if (step.status !== "in_progress") continue;
const limit = Math.max(
Math.round(step.expectedMinutes * STALL_MULTIPLIER),
step.expectedMinutes + 5,
);
if (step.elapsedMinutes >= limit) {
stalled.push(step.id);
}
}
return stalled;
};
const toHistory = (value: unknown): string[] => {
if (!Array.isArray(value)) {
return [];
}
const result: string[] = [];
for (const entry of value) {
if (typeof entry === "string") {
result.push(entry);
}
}
return result;
};
const beginIncidentStep = handler(
(
event: { stepId?: string } | undefined,
context: {
steps: Cell;
history: Cell;
active: Cell;
},
) => {
const current = sanitizeState(context.steps.get());
const requested = sanitizeIdentifier(
event?.stepId,
context.active.get() ?? current[0]?.id ?? "",
);
if (requested.length === 0) return;
let found = false;
const next: IncidentStep[] = [];
for (const step of current) {
if (step.id !== requested) {
next.push(step);
continue;
}
found = true;
next.push({
...step,
status: "in_progress",
elapsedMinutes: 0,
});
}
if (!found) return;
context.steps.set(next as IncidentStepSeed[]);
context.active.set(requested);
const history = toHistory(context.history.get());
const entry = `Started ${requested}`;
const updates = [...history, entry];
context.history.set(updates);
},
);
const noteElapsedTime = handler(
(
event: { stepId?: string; minutes?: number } | undefined,
context: {
steps: Cell;
history: Cell;
active: Cell;
clock: Cell;
},
) => {
const minutes = sanitizeMinutesDelta(event?.minutes);
if (minutes === 0) return;
const baseline = sanitizeState(context.steps.get());
const fallback = context.active.get() ?? baseline[0]?.id ?? "";
const targetId = sanitizeIdentifier(event?.stepId, fallback);
if (targetId.length === 0) return;
let applied = false;
const next: IncidentStep[] = [];
for (const step of baseline) {
if (step.id !== targetId) {
next.push(step);
continue;
}
applied = true;
const elapsed = step.elapsedMinutes + minutes;
next.push({
...step,
elapsedMinutes: clampNumber(elapsed, 0, MAX_ELAPSED_MINUTES),
});
}
if (!applied) return;
context.steps.set(next as IncidentStepSeed[]);
const clockRaw = context.clock.get();
const clock = typeof clockRaw === "number" && Number.isFinite(clockRaw)
? clockRaw
: 0;
context.clock.set(clock + minutes);
const history = toHistory(context.history.get());
const entry = `Logged ${minutes}m on ${targetId}`;
const updates = [...history, entry];
context.history.set(updates);
},
);
const updateStepStatus = handler(
(
event:
| { stepId?: string; status?: StepStatus; minutes?: number }
| undefined,
context: {
steps: Cell;
history: Cell;
active: Cell;
},
) => {
const baseline = sanitizeState(context.steps.get());
const fallback = context.active.get() ?? baseline[0]?.id ?? "";
const targetId = sanitizeIdentifier(event?.stepId, fallback);
if (targetId.length === 0) return;
const status = sanitizeStatus(event?.status);
const delta = sanitizeMinutesDelta(event?.minutes);
let found = false;
const next: IncidentStep[] = [];
for (const step of baseline) {
if (step.id !== targetId) {
next.push(step);
continue;
}
found = true;
const updatedElapsed = step.elapsedMinutes + delta;
next.push({
...step,
status,
elapsedMinutes: status === "pending" ? 0 : updatedElapsed,
});
}
if (!found) return;
context.steps.set(next as IncidentStepSeed[]);
if (status === "complete" && context.active.get() === targetId) {
context.active.set(null);
} else if (status === "in_progress") {
context.active.set(targetId);
}
const history = toHistory(context.history.get());
const entry = `Marked ${targetId} as ${status}`;
const updates = [...history, entry];
context.history.set(updates);
},
);
const resetPlaybook = handler(
(
_event: unknown,
context: {
steps: Cell;
history: Cell;
active: Cell;
clock: Cell;
},
) => {
const baseline = sanitizeState(context.steps.get());
const resetSteps: IncidentStep[] = [];
for (const step of baseline) {
resetSteps.push({
...step,
status: "pending",
elapsedMinutes: 0,
});
}
context.steps.set(resetSteps as IncidentStepSeed[]);
context.history.set([]);
context.active.set(null);
context.clock.set(0);
},
);
export const incidentResponsePlaybook = recipe(
"Incident Response Playbook",
({ steps }) => {
const history = cell([]);
const activeStep = cell(null);
const clock = cell(0);
const stepsView = lift(sanitizeState)(steps);
const summary = lift((input: IncidentStep[]) => computeSummary(input))(
stepsView,
);
const pendingCount = lift((value: IncidentStatusSummary) => value.pending)(
summary,
);
const inProgressCount = lift(
(value: IncidentStatusSummary) => value.inProgress,
)(summary);
const blockedCount = lift((value: IncidentStatusSummary) => value.blocked)(
summary,
);
const doneCount = lift((value: IncidentStatusSummary) => value.done)(
summary,
);
const statusLabel =
str`Pending ${pendingCount} | Active ${inProgressCount} | Blocked ${blockedCount} | Done ${doneCount}`;
const stalledSteps = lift((input: IncidentStep[]) =>
findStalledSteps(input)
)(
stepsView,
);
const stalledCount = lift((value: string[]) => value.length)(stalledSteps);
const needsEscalation = lift((count: number) => count > 0)(stalledCount);
const escalationState = lift((flag: boolean) =>
flag ? "required" : "clear"
)(needsEscalation);
const escalationLabel =
str`Escalation ${escalationState} (${stalledCount})`;
const timeline = lift((entries: string[] | undefined) =>
toHistory(entries)
)(
history,
);
const latestLogEntry = derive(timeline, (entries) => {
if (entries.length === 0) {
return "ready";
}
return entries[entries.length - 1];
});
const activeStepId = lift((value: string | null | undefined) =>
typeof value === "string" && value.length > 0 ? value : ""
)(activeStep);
const activeStepTitle = derive(
{ list: stepsView, active: activeStep },
({ list, active }) => {
const id = active;
if (!id) {
return "idle";
}
const target = list.find((step) => step.id === active.get());
return target ? target.title : "idle";
},
);
const clockMinutes = lift((value: number | undefined) =>
typeof value === "number" && Number.isFinite(value) ? value : 0
)(clock);
return {
steps: stepsView,
summary,
statusLabel,
stalledSteps,
stalledCount,
needsEscalation,
escalationLabel,
timeline,
latestLogEntry,
activeStepId,
activeStepTitle,
clockMinutes,
handlers: {
start: beginIncidentStep({
steps,
history,
active: activeStep,
}),
logElapsed: noteElapsedTime({
steps,
history,
active: activeStep,
clock,
}),
updateStatus: updateStepStatus({
steps,
history,
active: activeStep,
}),
reset: resetPlaybook({
steps,
history,
active: activeStep,
clock,
}),
},
};
},
);
export type {
IncidentResponsePlaybookArgs,
IncidentStatusSummary,
IncidentStep,
IncidentStepSeed,
};